Alma Hughes is a Consumer Education & Outreach Specialist in the Consumer Affairs and Outreach Division. In her present position, Ms. Hughes provides outreach to numerous constituencies including K-12 and older adults, educating them on the importance of telecommunications programs as well as the rules and polices that have been implemented by the Commission.

Since May 1983, she has held positions in the Mass Media Bureau’s (now Media Bureau) Cable Division, Video Service Division, and the Policy Division as an Equal Employment Opportunity Specialist. She is continuously looking to expand her career in communications while addressing the needs of consumers.