The Support Staff Sharing Group is a peer-facilitated opportunity for support staff to provide program updates, discuss and troubleshoot common challenges, and share resources, promising practices, and more. This group is open to anyone who works in an adult education program who provides support staff services.
- Both new and experienced support staff
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Anyone working in the role of support staff in adult education programs, including receptionists, administrative assistants, test administrators, data entry and reporting staff, and other clerical positions
This professional development activity/course is designed for:
Support staff are often the first people with whom students meet and form relationships at adult education programs. They play critical roles in creating an inclusive and welcoming environment for all students, all the while managing the program's operations, data collection, and reporting systems. The Support Staff Sharing Group is intended to offer an opportunity for professionals to network, share successes and challenges, and problem-solve together.
The topic for this meeting is Enrollment & Waitlist Management.
This second meeting of the year will focus on strategies to strengthen practice and program policy around enrollment and waitlist management. Our conversation will touch on technology solutions, program policy and practice, and collaborations with partners, among other topics. Please come prepared to collaborate, share, and offer your ideas for supporting these meetings going forward.
Participation in all four meetings each year is encouraged, but not required.
Several days before the event, Jane Brandt (jane_brandt@worlded.org) will send you an email with the Zoom link. You will also receive an invitation to enroll in the Support Staff Sharing Group Canvas page.
Course Requirements: To complete the course, attend the 1.5 hour Support Staff Sharing Group meeting.
Extending Your Learning: After the meeting, participants can access and discuss any materials referenced or shared in the Support Staff Sharing Group page.
Course Access & Support: If you need technical assistance or have questions about accessing the meeting, please contact Jane Brandt at jane_brandt@worlded.org. To ensure that you receive information about the meeting, please save jane_brandt@worlded.org to your email address book.
Can’t join us for this session?
Join us for a future Sharing Group Meeting.
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Supporting New Arrivals from Haiti & Beyond: March 19, 2025 from 1:00 p.m. - 2:30 p.m.
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Creating a Welcoming & Inclusive Environment: May 14, 2025 from 1:00 p.m. - 2:30 p.m.
- Benefit from shared challenges, strategies and resources shared by peers
Upon completion of this professional development activity/course, you will be able to:
United States