PD Specialist and MA Adult Literacy Hotline Coordinator Alexandra Papagno has worked in adult education and volunteer management for 10 years, including four years as our bilingual (Spanish/English) Hotline Coordinator. Previously, was the Senior Volunteer Manager at the Boston Debate League, where she transformed volunteer trainings to be more effective and responsive to learner and community needs, including translating and delivering them in Spanish. During this time, she recruited over 2,000 volunteers and increased engagement among Black and Latinx volunteers by 36%. Alexandra also served as the Education Program Coordinator at South Boston en Acción, where she led community-based programming combining ESOL and civic engagement. 

Currently, she supports PD development and delivery in the areas of educational and student leadership and diversity, equity, and inclusion. Alexandra has a BA in Spanish and Certificate in Native American and Indigenous Studies from UMass Amherst.